TERMS OF SALE

Information about steinberghenry.com

www.steinberghenry.com (the “Website”) is owned and operated by Steinberg Henry. From time to time within this document we may refer to the site as Steinberg Henry Books or Steinberg Henry.

Steinberg Henry is an author, former media practitioner with degrees in communications and sociology.

Office is at 208 Walden Walk Dr. Stone Mountain, Georgia 30088.

These terms of sale

These terms of sale (the “Terms”) govern any orders placed using and purchases made in connection with the Website. Please read these Terms carefully. You agree to be bound by these Terms by placing orders using and/or by making purchases in connection with the Website. Do not place orders using or make purchases in connection with the Website if you do not agree to these Terms. Nothing in these Terms affects your statutory rights.

The Website and the information contained on it may be supplemented, removed, changed and/or updated without notice to you. We may revise these Terms and any other legal notice on the Website (including the Terms and Conditions and Privacy Policy) without notice to you. All changes will be effective when posted on the Website and you should check the Website from time to time to review these Terms and other legal notices because they are binding on you.

Your responsibilities

By placing an order using and/or by making a purchase in connection with the Website, you warrant to us that you are legally capable of entering into a binding contract with us in the country in which you are located. You are solely responsible for ensuring that the details that you provide are correct and complete and for informing us of any changes to them.

You will only use the Website in accordance with our Terms.

Ordering

Steinberghenry.com is responsible for processing any orders for print and audio books placed using or purchased in connection with the Website. Steinberghenry.com is under a legal duty to supply products in conformity with the contract.

To select products (books or eBooks) to order, simply click on the Add to cart button under the appropriate book title and continue shopping or head to checkout. Use the view the cart to see the contents of your order. When you have finished shopping, please click on ‘Checkout’.

To place an order, you will need to fill in billing address, (if shipping is required by default we ship to the billing address unless instructed to ship elsewhere by you the customer), shipping option (see shipping charges), and credit card details. You will also be able to determine whether your credit/debit card is saved for your next visit (Stripe only), and whether you wish to be contacted for marketing purposes. Check all the details of your order (if you need to change anything, click update cart). Click ‘Pay Now’ to place your order.

If you have any questions regarding your order please contact Steinberghenry.com by phone 1(770)558-2176, Monday to Friday, between the hours of 9am and 5pm, or by sending an email to orders[@]steinberghenry.com.

Your account

Once you have set up an account by ordering a book, your account details will be kept securely on our system only usernames, email and physical address are stored. If you save your credit/debit card information to make future order checkout faster your card information will not be stored by us or on our servers, it will be stored securely by Stripe Payments. All you need to do is click the ‘Log in’ menu, and then log in by entering your username or email address and password. If you have forgotten your password, click on ‘Forgot password’ to reset your password and have it sent to you.

When you sign in to your Account Details page, you can edit or delete saved billing and delivery addresses and you can change options and preferences.

What are my payment options?

We accept payment by the following credit cards:
Visa
Visa Debit
Mastercard
American Express
PayPal
Credit/Debit cards through PayPal

As well as selecting card type, you will need to fill in your credit card number, expiry date, and the name and address of the card holder. You may be asked for the CVC code, this is the final three digits of the long number on the signature strip on the back of your card or four digits on the front for American Express.

This site uses Stripe and PayPal, both independent and secure payment service providers, to process credit and debit card payments. All sensitive payment card information is encrypted using e-payment software and is sent to the bank for instant authorization via the Stripe or PayPal networks. Transactions normally take a few seconds to be processed. For more information about Stripe and PayPal please visit their respective websites.

Safe shopping

We take your online privacy seriously. We have a security certificate issued by Mcafee. However, the security of any payments transmitted and processed via the internet cannot be guaranteed. The responsibility for any losses incurred or sustained by you as a result of transmitting information by means of email or other internet link will be solely and exclusively on you.

Prices

The prices shown are only applicable to orders placed using or purchases made in connection with the Website. All prices are inclusive of US taxes but exclusive of shipping charges where applicable.

Every effort is made to ensure that all prices are correct at time of display online. In the unlikely event of an administrative/technical error resulting in an incorrect price being displayed on the Website, we reserve the right to correct the price. Where we discover an error in the price of any product that you have ordered or purchased, we will not be obliged to proceed with your order and we will usually endeavor to inform you of the error and the correct price as soon as possible. In these circumstances, you will not be bound to continue with your purchase, and we will usually endeavor to ask you to send an email (where you had placed an online order) or a letter (where you placed an order with us using any other method) to us to confirm that you wish to proceed at the corrected price within a stated time. In the event that you reply that you do not wish to proceed at the corrected price, or do not reply within the stated time or if we are unable to contact you, then we will cancel the order or purchase and refund the amount paid by you. In no circumstances will we be obliged to proceed with your order or purchase at an incorrect price, even if we have accepted your order for a product displayed at the incorrect price and/or failed to inform you of the error.

Special Offers

From time to time we may run special offers. These are available for limited times only. We reserve the right to withdraw the special offer or change any of the terms (including the availability and end date) of the special offer at any time without first notifying to you.

Out of stock titles

We are unable to accept orders for products that are out of stock. Any orders placed for products that are out of stock will be cancelled and any amounts paid in respect of those products will be refunded. No substitute products will be offered in place of any out of stock products ordered. Please check back at the site at a later date to see if the product has become available.

Acknowledging your order

Your order constitutes an offer. Once you have placed your order with steinberghenry.com, or Steinberg Henry Books will acknowledge receipt of your order by sending an email to you using the email address you supplied when placing your order with us. This acknowledgement of receipt does not constitute acceptance of your order. Your order is accepted by steinberghenry.com on verification and shipping of the products. If for any reason steinberghenry.com is unable to fulfill your order, steinberghenry.com will inform you of this by email .

<2>Amending your order

If you need to amend your order please contact Steinberg Henry Books by calling 1(770)558-2176 Monday to Friday, between the hours of 9am and 5pm, or by sending an email to orders@steinberghenry.com prior to your order being shipped.

Shipping

We ship to home or business addresses in the United States. Shipping to a US address is stated by the website during a web order or over the telephone in the case of a telephone order.

Once we have sent an order confirmation to you, we will endeavor to ship the product(s) covered by it to the US shipping address entered by you within five to seven business days but in any event we will deliver the product(s) within 15 days of the day in which the order was placed except in the case of pre-orders which shall be shipped within 30 days of the day in which the product(s) become available.

Shipping charges will be those set out at the time of your order.

International orders

Please note that we can only ship products to countries we to sell them. Where you intend to order a product to be shipped to an address outside the US, please contact steinberghenry.com (Steinberg Henry Books) in advance by calling 1 (770)558-2176, Monday to Friday, between the hours of 9am and 5pm, or by sending an email to orders@steinberghenry.com to confirm that we can ship the product to you. If you place an order for a product that we cannot ship to you, then we will cancel the order and any amounts paid in respect of it will be refunded. No substitute products will be offered in place of any such products.

Once we have sent an order confirmation to you, we will endeavor to deliver any product set out in it to the shipping address entered by you within 30 calendar days of the date of that order confirmation.

We will not be liable to you for any loss or damage arising from delay in delivery. We may ship the products in installments. Shipping charges will be set out at the time of your order.

You will be responsible for the payment of any import duties or taxes that are payable outside of the US. You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Postage and packing charges

International orders postage costs are calculated at the point of order on the basis of weight of products ordered and you will be informed of the cost before you complete the transaction.

Risk and title

The products will be at your risk from the time of delivery. Ownership of the ordered products will only pass to you when we receive full payment of all amounts due in respect of the products purchased, including shipping charges.

Right to Cancel

You have the right to cancel this order within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you placed the order, or once the order has been shipped, physical possession of the products. If your order is delivered in installments the cancellation period will expire after 14 days from the day on which you placed the order, or once the order has been shipped, physical possession of the products.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by making a clear statement

in writing by email to orders@steinberghenry.com or by post to Steinberg Henry Books:

Steinberg Henry
208 Walden Walk Dr.
Stone Mountain
Georgia
30088 You may use the include your order number.

Effects of Cancellation

If you cancel your order, we will refund you all payments received from you, except for taxes and shipping charges).

We may with-hold from the refund for loss in value of any products supplied, if the loss is the result of unnecessary handling by you.

We will issue a refund without undue delay and not later than:

(a) 14 days after the date we receive back from you any products we shipped to you, or

(b) (if earlier) 14 days after the day you provide evidence that you have returned the products, or

(c) If there were no products shipped, 14 days after the day on which we were informed about your decision to cancel this contract.

(d) Complete and include the cancellation form found at the bottom of this document.

We will issue a refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the refund.

You will send the products back to Steinberg Henry Books at the address below, without undue delay and or not later than 14 days from the day on which you communicate your cancellation of the order to us. The deadline is met if you send back the products before the period of 14 days has expired. You will be responsible for the cost of returning the products to us. You are liable for any diminished value of the products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the products. For a full refund return products unused or unopened.

Products that are of unsatisfactory quality or torn

If the reason for the return is that the item was damaged before it reached you, or has torn or missing pages we will also refund the package costs paid by you to return the product to us.

Returns should be sent to Steinberg Henry Books at the following address:

Steinberg Henry
208 Walden Walk Dr.
Stone Mountain
Georgia
30088

Our warranty and liability

We warrant to you that any product purchased from us through our Website is of satisfactory quality.
Our liability for any losses that you might suffer as a result of you placing an order for or making a purchase of products in connection with the Website is strictly limited to the combined purchase price of the relevant products that you have purchased. We exclude all liability and responsibility to you for all other loss or damage that you might suffer provided that this exclusion does not include or limit our liability for (i) death or personal injury caused by our negligence (ii) fraud or fraudulent misrepresentation or (iii) any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

Cancellation/Refund Policy exceptions

eBooks audio books and or electronically delivered products are non-refundable and therefore exempt from this cancellation/refund policy.

Cancellation form

To Steinberg Henry Books of 208 Walden Walk Dr.
Stone Mountain
Georgia
30088

Email address: orders[@]steinberghenry.com

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [enter description of items order].

Order Date: [enter date order placed]

Received on: [enter date order received if applicable]

Name on order:

Billing/Shipping Address:

Customer Signature:

Date: